HOW SOON WILL MY ORDER SHIP?
Orders placed on a weekday before 12:00 p.m. (EST) will generally begin processing that day. Orders placed after 1:00 p.m (EST) will generally begin processing the next business day. Please allow 24-48 hours for your order to be processed before shipping. Orders placed on weekends or holidays will begin processing on the next business day. Holidays and peak sales time may alter your shipment timeframe.
DO YOU OFFER FREE SHIPPING?
Yes! We offer free ground shipping on all orders over $295 USD within North America
DO YOU OFFER INTERNATIONAL SHIPPING?
Yes! For international orders, we currently ship to the United Kingdom, Canada, Germany and Australia. Shipping depends on which country and will be shipped via USPS, UPS or DHL (7-10 business days). Please note that additional customs fees, taxes, tariffs, duties, and brokerage fees in the country of delivery are charged at checkout. These fees are the sole responsibility of the customer and are non-refundable.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
All shipments are via UPS or USPS from NY Metro Area. For our USA standard and free shipping, services take between 3-7 business days. For Express service within the US, we offer 2-day or next-day service. For international shipping, your package will arrive within 7-10 business days.
CAN I HAVE MY ORDER SHIPPED TO A FREIGHT FORWARDING COMPANY OR A P.O. BOX?
At this time, we do not provide delivery to freight forwarding companies nor do we deliver to P.O. boxes.
WHEN WILL I RECEIVE MY SHIPMENT IF I SELECT OVERNIGHT OR 2 DAY SHIPPING?
Please note that standard processing times also apply to express shipping options. Orders placed past 1:00 p.m. (EST) will ship the following business day. Please email firstname.lastname@example.org (Subject Title: Urgent Shipment Request) if you have specific delivery timing needs and we will do our best to accommodate.
WHAT ARE THE SHIPPING RATES FOR U.S. (NORTH AMERICA)?
All shipping rates are calculated at checkout. There's only FREE STANDARD SHIPPING ON ORDERS $295 or More.